Terms of service

3. Refunds

3.1 Should the Event be cancelled for any reason other than in the ‘Force Majeure’ event, described in clause 12, Event Participants will receive full refunds, following the Event cancellation announcement.

3.2 Conference tickets are refundable up to 60 days before the beginning of the event. All purchases of online conference tickets are non-refundable in their entirety after the end of this period.

5.1 The Event Participant shall not access, store, distribute or transmit any viruses, or any other material while being logged into the Event Platform that:
5.1.1 is unlawful, harmful, threatening, obscene, infringing, harassing or discriminatory;
5.1.2 facilitates any illegal activity;
5.1.3 promotes violence of any kind;
5.1.4 is discriminatory based on race, colour, gender, religious beliefs, sexual orientation, disability; or
5.1.5 is otherwise illegal or causes damage or injury to any person or property; and the Organisers reserve the right, without liability or prejudice to its other rights to the Event Participant, to disable the Event Participant’s access to the Event Platform.

5.2 The Event Participant shall not, except as may be allowed by any applicable law which is incapable of exclusion by agreement between the parties and except to the extent expressly permitted under these terms:
5.2.1 attempt to copy, modify, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the Event Platform (as applicable) in any form or media or by any means; or
5.2.2 attempt to de-compile, reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the Event Platform’s software; or
5.2.3 use the Event Platform to provide services to third parties; or
5.2.4 license, sell, rent, lease, transfer, assign, distribute or otherwise commercially exploit the Event Platform except as permitted under the Agreement.
5.2.5 attempt to obtain, or assist third parties in obtaining, access to the Services and/or Documentation, other than as provided under this clause 3; and

5.3 The Event Participant shall use all reasonable endeavours to prevent any unauthorised access to, or use of, the Event Platform and, in the event of any such unauthorised access or use, promptly notify the Organisers.

5.4 The rights provided under this clause 5 are granted to the Event Participant only, and shall not be considered granted to any subsidiary or holding company of the Event Participant.

6.1 There will be photographers and film crew in attendance at the Venue. They will be taking pictures and recording/streaming certain aspects of the event (applies to physical events only).

6.2 All speaker sessions will be recorded, including all Q&A between speakers / moderators / event participants.
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6.3 By accepting these terms, every Event Participant authorises such photography and recording and permits the Organiser to use the Event Participant’s picture, video and/or voice for promotional and/or archival purposes, without liability, compensation or credit to the Event Participant.

7.1 Sponsors/Exhibitors/Companies agree not to re-sell, sublet, or otherwise transfer the ownership of the exhibitor space they have purchased without a prior written permission from the Organiser.

7.2 In consideration of providing the services the Organiser has agreed with each Sponsor/Exhibitor in writing and granting each Sponsor/Exhibitor the licence to use and manage their dedicated virtual space, Sponsors / Exhibitors agree to pay 10% non-refundable deposit upon acceptance of their contract. The remaining 90% are due 3 months before the Event. In the event that a Sponsor/Exhibitor purchases a package less than 3 months before the beginning of the event, full payment will be expected within 7 days of the invoice creation. All fees, sent by the Organiser to the exhibitor are expressed to be exclusive of VAT.

7.3 If any of the Exhibitor package fees are not paid as per the schedule above, the Organiser may suspend provision of the Services and refuse Exhibitor access to the Event site. Late payments are subject to 8% interest charge per month on the outstanding balance.

7.4 Exhibitors agree not use, nor give access or right to any other person from their exhibitor team to use any part of the Site for:
7.4.1 any illegal or dangerous activities or for any other purpose that may harm the reputation and credibility of the Event, the Event partners and/or the Event venue.
7.4.2 Any purpose, which based on our reasonable opinion, may be perceived as disturbing, noisy or annoying to us, the Event Participants, or to anyone, occupying the adjacent Venue premises (applies to physical events only).
7.4.3 The sale of food, drinks, tobacco products or any other refreshment without prior written consent from the Organiser (applies to physical events only).

7.5 Exhibitors agree to not apply paint, lacquer, adhesive or other coatings, or damage the Venue facilities via any other way anywhere at the Event Venue (applies to physical events only).

7.6 The Organiser may terminate the Sponsor/Exhibitor/Company contract if:
7.6.1 The Sponsor/Exhibitor/Company fails to comply with and perform all of the Contract Terms of Service, listed in clause 7.
7.6.2 The Sponsor/Exhibitor/Company becomes bankrupt or makes an arrangement or compromise with his creditors or, being a Company, enters into liquidation whether compulsory or voluntary.

7.7 The Sponsor/Exhibitor/Company is free to cancel their participation by giving written notice of his intention to withdraw from the Contract to the Organiser, subject to the payment of a percentage of the total contract price as follows:
7.7.1 50% if cancelled 1-3 months before the Event.
7.7.2 90% if cancelled 1 month or less before the Event.

7.8 The Organiser reserves the right to make changes in the floorpan of the Event or in the Exhibitor’s stand in case this is considered in their opinion to be in the best interest of the Event, including but not limited to altering the size, shape and/or position of the space, allocated to the Exhibitor.

7.9 The Organiser requires Sponsors/Exhibitors/Companies to have public and employer liability to the value of £10 million each (applies to physical events only).

7.10 Sponsors/Exhibitors/Companies agree to take all reasonable steps to make sure that all individuals and third parties involved with or connected to the build up, breakdown or the Event delivery at their exhibitor stand take precautions to abide by all exhibitor clauses, mentioned above (applies to physical events only).

8.1 Press and Media partner passes are restricted to journalists, publishers, editors, broadcasters, web bloggers and photographers, associated with the industry and/or the subject matter of the Event.

8.2 Each holder of a Media and Press badge may undergo an extra set of security checks, including but not limited to providing evidence of press or media accreditation. Some press and/or media applications may not be accepted by the Organiser.

9.1 Each party (the Organiser and the Event Participant) agrees not to disclose any information, received from the other party that is defined as Confidential; or

9.2 make any use of such Confidential Information other than for purpose that is approved in writing by the other party.

9.3 Each party may disclose Confidential Information received from the other to its responsible employees, sub-contractors or suppliers who need to receive such Confidential Information in order to perform their duties, associated with or linked to the delivery of the Event.

9.4 The confidentiality obligations in this clause do not apply to information, which subsequently becomes available to the general public other than due to a breach by the receiving party; or is already known by the receiving party before disclosure by the disclosing party; or the receiving party rightfully receives such Confidential Information from a third party, which has not restricted its use in writing.

9.5 Each party agrees to return and destroy all Confidential Information, received from the other Party at the end of the Event Period unless required for audit purposes, in which case the party, keeping the Confidential Information shall disclose the length such Confidential Information will be stored..

10.1 Neither the Organiser, nor its employees/contractors shall be liable for any Event Participant’s damage and/or loss of personal items that might have occurred at the Event site (applies to physical events only).

10.2 Neither the Organiser, nor its employees shall be liable for any Event Participant’s personal injury or death, that may arise from the Event and/or use of the facilities at the Event Venue unless caused by the Organiser’s negligence or due to fraudulent misrepresentation of what the Event would look like for each Event Participant.

10.3 Exhibitors and/or sponsors agree to defend the Organiser from, and indemnify the Organiser against any liability for injury to a member of the Exhibitor’s team, their agents, contractors or employees that may have occurred on the Event Premises during the Event Period.

10.4 All personal items that belong to any of the Event Participants are the sole responsibility of the individual to whom they belong. The Organiser shall not be responsible for loss of or damage to, or safety of, the property/personal items of any visitor, delegate, Guest Speaker, Media and/or Press representative, sponsor, exhibitor, exhibitor’s staff, or any contractor working on the build up and/or breakdown of the Event (applies to physical events only).

A person who has not purchased tickets through the Organiser’s official Event website, has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce or enjoy the benefit of any term of these Terms of Service. This does not affect any right or remedy of a third party which exists, or is available, apart from that Act.

These Terms of Service shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

Neither the Organiser, nor the Event Participant shall be in breach of these Terms of Service if such breach results from events, circumstances or causes beyond their reasonable control such as but not limited to flood, epidemic, terrorist attack, fire or failure of a utility service. In such case, the Organiser will not be responsible for any loss of business, loss of profits, damage or expense of whatever nature the Event Participant may suffer.

The Organiser reserves the right to refuse any registration application for the Event.

Please refer to our Privacy Policy for all details around Privacy and Data Protection prior, during and/or after the Event.

If you have any questions about any of these Terms of Service, please contact us at info@globalexcelsummit.com or via post on Suite 407, 95 Wilton Road, London SW1V 1BZ, United Kingdom.